Store Policies

Shipping

In stock items are shipped within 2 business days of payment.
Made-to-order items may take 3-5 days before being shipped.

An email will be sent upon receipt of payment with your anticipated shipping date.

--Domestic Shipping--
All items will be shipped via USPS first class with delivery confirmation unless otherwise agreed upon.

 Live in the San Francisco Bay Area, and are willing to pick up? I will refund all shipping fees (please make a note in the message to seller at checkout).


--International Shipping--
Shipping outside of the US is via 1st class International Mail. Overseas buyers are responsible for duty/customs fees, if any apply.

Is it a gift? I'm happy to mail packages directly to your gift recipient! I'll even include a note to them. Just write what you'd like it to say in the "Order Comments" section when you go to check out.

Refunds and Exchanges

Refunds: If the item is not what you expected, please notify me, and return the item within 7 days of receipt. I will refund your purchase in full, minus any shipping fees.

Damaged or lost items: If your item becomes lost or damaged enroute to you, I will do my best to duplicate the item when this is possible. When it is not, I will refund your payment.

 

Your Privacy

You pay through PayPal, the world's premier electronic payment solution, not through this site. We never even see your credit card number; PayPal just tells us that you've paid and we ship you your stuff. We get your money through PayPal later. The BackLoop will never sell or give away your information to anyone. Ever. Because that's just rude.